Learn
See below for answers to common snagging questions, including best-practice guidance. We hope you find this useful.
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How to describe a snag so it's harder to dispute
What a snag description should say and what to leave out, why guessing the cause or using strong words weakens it, and three real descriptions rewritten.
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What photo evidence you need for a snag
How many photos each snag needs, what each one should show, when to add something for scale, and how to take a clear photo of a snag with a phone.
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Can I do my own snagging inspection?
Who can inspect a new build home, what a buyer can realistically check without qualifications or equipment, when a professional inspection is still worth it, and what the New Homes Quality Code says.
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Your right to inspect your own new build
What the New Homes Quality Code entitles you to before completion, who it covers, what changed in March 2026, when the inspection happens, and what to do if your developer refuses access.
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When can you snag your new build?
When you can snag a new build: before completion, in your first days with the keys, and again as the home settles, plus how long you have to report a snag.
How we can help
sendingsnags is an app that turns your own walkthrough of a new build home into a clear, photographed snag report you can send to your developer or housing provider. You can start your report at sendingsnags.com.